Examples of features during a call:
- Enquiry
- Brokering
- Hold
- Conference
- Transfer
- Manual hand-over to GSM / WLAN
Examples of features when not in a call
- Voice mail access
- Take (transfer a call from mobile to desk phone and vice versa with one click)
- Call forward settings
- Call protection settings (DND)
- Diversion Messages
Availability of some features is depending on connected Suicom PBX system
Corporate Phonebook Access
AMC 4 users can access the corporate phonebook. Due to the corporate phonebook look up and the A-number presentation via the mobile data channel (trueCLIP) the user gets the calling party information displayed on his smartphone.
Seamless Dual Mode (VoIP)
AMC 4 dual mode function handles call continuity as the user moves back and forth between mobile network and configured WLAN network e.g. the enterprise network in the office.
AMC 4 and AMCC can handover a call between the different networks seamlessly. Depending on the smartphone’s platform users may have to acknowledge the handover manually.
Dynamic Mobile LCR
The dynamic mobile LCR (Least Cost Routing) feature can minimize the mobile roaming costs by routing the call through the least costly path, especially together with the travel SIM feature, which offers the option to use a local SIM-Card when travelling. The logic is based on current location, mobile network and destination of the call and is managed in the AMCC. Based on the configuration provided by the administrator, AMC 4 determines the most cost-efficient call method for each call:
- Automatic call back
- Call through
- Direct call
BluStar Server Presence
With the support of Suicom BluStar Server Presence users have clear visibility of the current presence status of their contacts and favourites. They can set their own status and use the information provided by the Suicom BluStar Server to avoid unnecessary call attempts to busy users.