Client
School District 42Profile
- School district
- Over 300 schools
Needs
- Replace an outmoded, failure-prone phone system with a reliable, flexible VoIP system, customized to meet client requirements
- Overcome client’s previous poor VoIP experience with an expensive proprietary system
School District 42
School District 42 (Maple Ridge/Pitt Meadows), located an hours drive east of Vancouver in the Lower Mainland of British Columbia, is one of Western Canada’s fastest growing school districts, serving over 15,000 elementary and secondary school students attending over 30 schools.The School District head office phone system was suffering from outdated and failing technology. IT staff would be called in on weekends and stay late after hours on weekdays attempting to fix and patch their aging equipment. Still wanting to move to a VoIP environment, the school district issued a new RFP for their head office and one high school to source an alternate solution. Mission critical elements for the RFP included: schools’ requirement for emergency (911 priority by cutting last line off); teacher on call system integration; scalability; virtual voice mail; reliability; integration to PA system for school.
"Combined with the system’s simplicity and Login/Logout XML features of the Aastra IP phones, our turnaround time for moves, additions, and changes was cut to almost zero. We are very pleased with both the product and the service..."
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Solution
- Aastra 6700i Series IP terminals
- Aastra M670 expansion modules
Benefits
- Scalable, simplified telephone solution offering extensive administrative and carrier cost savings
- Custom XML log in/log out application to meet specific needs
- Unified communication and voice mail availability for all staff
- Future proofed VoIP solution