Aastra ACD 100 optimizes the call distribution in small and medium-sized enterprises. The goal is not to lose caller because every lost call means lost business.
Aastra InTouch+ is more than a softphone, it is a Unified Communications client that enables your users, including contact center agents, instant access to available colleagues and information.
Based on the same skill based routing functionality as our Multimedia Contact Center, Solidus eCare Lite addresses the small call center needs and helping your enterprise always delivering the best customer service.
The ultimate goal for any company is to build long lasting relationships and loyalty with their customers. Aastra Solidus eCare contact center is dedicated to in building the best contact with your customers.
