Collaboration Solutions

Aastra’s Unified Communications applications can provide Presence indication as well as Instant Messaging in a number of ways. Recognizing that enterprises have differing needs, Suicom gives you choice. Depending on the Suicom call manager you choose, customers may have the option of integrating with Microsoft® Lync™, IBM® Sametime®, or using Aastra’s own built-in Presence and Instant Messaging applications. 

Suicom TWP Telephony Web Portal
TWP is a new-generation unified communications and collaboration solution that will help your company leverage from IP Telephony investments to increase your business performance and efficiency.
Based on standard Web-services technology, TWP is easy to integrate inside your core-business applications.
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Suicom InTouch™ Unified Communications Client
With Suicom InTouch users have access to the all corporate collaboration tools. Besides making and receiving calls from your PC, it also provides users with activity/presence and Instant Message services and full integration with back-office contact and calendar suites. It is also the interface of choice for call center agents in combination with our Solidus eCare contact center suite.  
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Suicom InReach™ SN Social Networking Application
With Suicom InReach™ Social Networking (InReach SN) you can collaborate with your colleagues between working groups, share information and documents, manage your activities and status, as well as perform searches in the corporate directory; thus  developing and maintaining your professional network within your company.  
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Women Smiling around conference table - Suicom Collaboration
Collaboration solutions from Suicom can help your employees work smarter by being able to interact efficiently and in real-time no matter where they are located.

Success Stories

Customers using Suicom Collaboration Solutions

Bättre bemötande av kunderna

Aastras CMG-svit bidrar till guldregn över telefoni-mästarna

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Resias resa mot Suicom gick som tåget

Konsolidering och virtualisering gav kostnadsbesparingar som centraliserad administration, minskat antal teleledningar, minskade telfoni- och resekostnader

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Sveden Wood

When Sveden Wood installed an Suicom 700 the telephony cost was significantly reduced, the service to customers calling in was improved and the staff could adopt a more modern way of working.

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Georgia Military College improves productivity & collaboration

Founded in 1879 in Milledgeville, GA, Georgia Military College (GMC) is a two-year liberal arts junior college with about 5,700 students at nine locations around the state and online.

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National Library of Wales offers Welsh-language option

Installation of language option coincided with the Library’s upgrade to version 7.8 of Aastra’s IntelliGate® IP PBX system.

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Improved services and response times needed by municipality

A key requirement was that the system allows users to move seamlessly between the fixed-line and mobile network via IP telephony.

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Interregional Distribution Grid Company of Center (MRSK)

MRSK Center wanted to start benefiting from IP communication, increase the efficiency of its personnel by integrating an Suicom MX-ONE® TSW with Microsoft® Office Communications Server 2007.

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National Railway company upgrades system at new headquarters

MÁV Co., Hungary’s national railway system, was moving to a new headquarters and required a new system and seamless transition.

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AIPA SpA needs a secure solution based on proven technology

AIPA required a solution to offer citizens a single Customer Service Number in all the municipalities where AIPA has a contract.

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Agence de l’Eau Artois-Picardie

The regional water agency needed to overcome the unexpected problems associated with its ageing telephone system, resulting in high maintenance expenses.

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Press Organisation improves its communication system

Lambrakis Press required a communications system which would provide a rich range of high-quality features and an innovative solution to cater to its needs.

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IFB – International Film Festival Berlin

Film festivals are a seasonal affair, that’s why the IFB was looking for a communications solution that would allow the incorporation of as many people as necessary at any time and with little effort.

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GESPAG undergoes major upgrade across all its hospitals

At the twelve sites, which are linked together in an IP network, four MX-ONE® servers and six MX-ONE® TSW platforms were employed, supporting a total of 15,000 lines; 3,200 of which are used by DECT.

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Exclusive Cars was looking for a new modern telephone system

Suicom presented its solution to the staff – BusinessPhone 8.1 with Mobile Extension providing integrated mobile phones for most of its employees.

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German pension insurer needed harmonised system after merger

Rentenversicherung Berlin and Rentenversicherung Brandenburg underwent a merger in 2006. The communications technology used by the formerly independent administrative centres had to be harmonised.

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BreBank of Poland replaces its entire communications infrastructure

The Banks new system had to be able to cater to the communications needs of the whole enterprise, including its small branch offices.

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Texas A&M opts for scaleable open standard UC Solution

Key criteria for a next-generation voice communications solution – the system must be built on a VoIP platform and the solution components must be standards-based (SIP) whenever possible®

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